Privacy notice
Who handles the information
Novatecno is an Australian advisory business based in Brisbane. For questions about this notice or your enquiry information, contact info@novatecno.com.
Privacy notice
How we handle website enquiries.
A practical explanation of the information collected when you contact Novatecno.
What we collect
When you enquire, we collect your name, organisation, email, sector, selected topic and the outline you provide. Optional details include your role, phone, desired outcome, timing and preferred contact method. We may record the originating website page and campaign parameters to understand where enquiries come from.
Why we collect it
We use the information to respond, assess how we may help, manage the related conversation and understand enquiry sources. Optional fields can be left blank. We do not use an enquiry as permission to send unrelated marketing.
Where it is handled
The website uses Netlify to receive and store submissions. We may keep restricted copies in our business records, including a spreadsheet, to manage your enquiry. Service providers may process information outside Australia. Access is restricted to those who need it for the enquiry and related administration.
What to leave out
Do not send classified information, confidential project documents or personal information about clients or participants through this form. Contact us first if a secure channel is needed.
Access, correction and retention
You can ask about, correct or request deletion of your enquiry information by contacting info@novatecno.com. We review stored enquiries and retain information only while needed for the enquiry, a resulting engagement or applicable record-keeping obligations.
Changes to this notice
We update this notice when the enquiry process changes. Questions or concerns about handling your information can be sent to info@novatecno.com.